GET IN TOUCH
Send a note our way.
Questions about Nova Carnival or one of the games? We welcome a clear description of what you noticed.
Contact address
support@novacarnival.com
Include the game name and your device or browser if your question is about something that did not work as expected. We read every message and aim to reply within a few working days.
What we can help with
- A game that will not load or behaves oddly on your device.
- Questions about the terms of use, privacy or cookie policies.
- Feedback on the collection or an idea for the midway.
For support around play habits, the free UK organisations listed on our responsible play page are a better first stop — they are confidential and independent of this site.